Privacy Policy

Last updated: 20 August 2026

This Privacy Policy explains how Bmwexch ("we", "our", "us") collects, uses, protects, and shares your personal data when you use our betting exchange platform and website. By using Bmwexch, you agree to the practices described here.

1. Information we collect

We collect information you provide directly, such as your name, email, phone number, and payment details when you register, deposit, or contact support. We also collect technical data automatically, including your device type, browser, IP address, and how you use the platform.

2. How we use your information

We use your data to create and manage your account, process deposits and withdrawals, verify your identity, prevent fraud, provide support, and meet legal obligations. We may also use it to improve the platform and, where permitted, send you service updates.

3. Payment data

Payments are handled through UPI, GPay, PhonePe, Paytm, BHIM, Net Banking, and IMPS. We process only the data needed to complete a transaction and reconcile your account. We do not store full card or bank credentials on our servers beyond what is required to operate.

4. How we protect your data

We use encrypted connections, access controls, and separation of player funds from operating funds. While no system can guarantee absolute security, we apply reasonable safeguards to protect your information against loss, misuse, and unauthorised access.

5. Sharing your information

We do not sell your personal data. We may share it with payment providers, identity and fraud-prevention partners, and authorities where required by law. Any partner who handles your data is expected to protect it to a comparable standard.

6. Cookies

We use cookies and similar technology to keep you logged in, remember preferences, and understand usage. You can control cookies through your browser settings, though some features may not work correctly if you disable them.

7. Data retention

We keep your data for as long as your account is active and for any period required by law, dispute resolution, or fraud prevention. When data is no longer needed, we delete or anonymise it.

8. Your rights

You may request access to the personal data we hold about you, ask us to correct inaccurate data, or request deletion where the law allows. To make a request, contact us on WhatsApp and we will respond within a reasonable time.

9. Age restriction

Bmwexch is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If we learn that we hold such data, we will delete it.

10. Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with a new date. Continued use of Bmwexch after an update means you accept the revised policy.

11. Contact us

Questions about your privacy or this policy can be sent to our support desk on WhatsApp.